Upgrade or change your plan
Move between Free, Pro and Business, switch between monthly and annual billing, and understand when changes apply.
Updated
Plans are managed from the billing area of your account.
Upgrading
Upgrading takes effect immediately. The higher guide allowance and any additional features are available as soon as the payment is confirmed, so you can publish another guide straight away.
Monthly or annual billing
Both are available on paid plans. Annual works out cheaper than paying monthly across a year, and means one payment to think about rather than twelve.
You can switch between them; the change applies from your next billing date.
Downgrading
A downgrade normally takes effect at the end of your current billing period, so you keep what you have paid for.
If you have more active guides than the lower plan allows, you will need to choose which stay active before the change takes effect. Deactivating a guide does not delete it — the content is kept and can be brought back if you upgrade again.
Payments
Payments are handled by Stripe. Card details are entered directly with Stripe and never reach WelcomeFlo, so we store only your subscription status and the card brand and last four digits shown in your billing settings.
If a payment fails
You will be notified and asked to update your payment method. Paid features may be limited if the payment remains outstanding, but your guides and content are not deleted while you sort it out.
